Returns & Refunds

Our 30-Day Return Policy

At PureFoam, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your POWER FOAMER, you may return it within 30 days of delivery for a full refund.

Conditions for Return

• The product must be returned in its original packaging.
• The product should be unused and in the same condition that you received it.
• Proof of purchase (order number) is required for all returns.

How to Initiate a Return

To start a return, please contact our customer service team at {email} with your order number and the reason for your return. We will provide you with instructions on how to send your item back.

Return Shipping

Customers are responsible for the cost of return shipping unless the product received was incorrect or damaged.

Refund Processing

• Once your return is received and inspected, we will send you an email notification.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Please note that it may take some time for your bank or credit card company to post the refund.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at {email} with photos of the item and packaging. We will arrange for a replacement or full refund at no extra cost to you.